Dropbox has a full set of comprehensive guides and advice on incompatible software. Other programs on your computer — mainly a firewall or antivirus — can block Dropbox. This may prevent certain features, so temporarily deactivating those other programs could solve the problem. Limitations in space and file name options can also create sync issues. Check that your files are valid and that you have enough storage space on your hard drive and in your Dropbox account to transfer data.
Finally, you should restart Dropbox or your device. This allows the software to refresh itself and stops any background processes that are causing issues. Even among the best cloud storage providers for Android , there are limitations in the Dropbox mobile app.
The best solution is to plug your Android device into a computer and manually move files over to bypass problems with file size or download speed. You can also solve some problems by clearing the cache. Another cause of issues on Dropbox for Android is app compatibility. You will have to replace the file manually to access it elsewhere. How helpful was this article? Let us know how we can improve: Thanks for your feedback! Let us know how this article helped: Submit Thanks for your feedback!
Community answers Unable to copy massive amount of files to Dropbox Regarding unable to upload some files.
So, the accumulated cache could cause a problem or two. To elimiate this possibility, simply go and clear the app cache. In case you encounter a certain problem, check this article for additional solutions. Download from Dropbox Page. Wait for it finishes. The time it takes to finish the downloading depends on how large the file is and how fast your network is. The file will be saved in your default download location. On your Android phone or tablet, open the Chrome app.
Go to the webpage where you want to download a file. Trying to download a different file doesn't work. The error message says "There was an error downloading your file. You'd think that I ought to be able to download my own files, right? Error Message. The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community. If you need more help you can view your support options expected response time for a ticket is 24 hours , or contact us on Twitter or Facebook.
For more info on available support options, see this article. Help center Community Dropbox learn Contact support. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for.
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